Terms of Service

Purpose in Pain is a faith-rooted grief-support ministry operated by Purpose in Pain Ltd, a company registered in England and Wales (company number 13929065), founded by Atinuke Aderemi (“we”, “us”). These terms apply when you use this website or book our services. By booking a session or joining a group, you agree to them. If you have any questions, please reach us through the contact form before booking.

• Pelumi — private one-to-one grief support: five weekly online sessions of about an hour, shaped around you.
• Cherish — small-group grief support: six weekly online sessions in a group of no more than ten.

Our services are grief support and faith-based encouragement. They are not medical care, psychotherapy, or other regulated clinical treatment, and we are not an emergency or crisis service. Please read our disclaimer — it forms part of these terms. If you are in crisis, see urgent help.

Our services are for adults (18+). If you are seeking support for a younger person, contact us first and we will point you to appropriate services.

• Every journey starts with a free connection call — there is no charge and no obligation to continue.
• Prices are shown on the website in pounds sterling (GBP). The current prices for Pelumi and Cherish are shown on their respective pages, and the price that applies to your booking is the one displayed at the time you pay.
• Payment is taken securely by Stripe. We never see or store your card details. Where agreed, we may instead send you a payment link after your connection call.
• Your booking is confirmed once payment is received (or as otherwise agreed with us), and we will send your session details and Zoom links by email.
• Group places are limited and offered in order of confirmed registration.

Cancellations, rescheduling, and refunds are covered by our refunds & cancellation policy, which forms part of these terms.

• Give us accurate contact details, and tell us anything we reasonably need to know to support you safely.
• Treat Atinuke and other participants with respect. We may pause or end a session, or decline further sessions, if behaviour is abusive or unsafe — see section 6.
• Group confidentiality:what is shared in a Cherish group stays in the group. By joining, you agree not to share other members' identities or stories outside the group. We ask the same of every member, though we cannot guarantee the conduct of other participants.
• Do not record sessions, or share session materials publicly, without written permission.
• Use this website lawfully, and do not attempt to disrupt it or access parts of it (such as the admin area) that are not intended for you.

Everything on this website and in our session materials — words, images, and resources — belongs to Purpose in Pain or its licensors. You are welcome to use materials we give you for your own personal journey; please do not republish or sell them.

Occasionally we may conclude that our support is not the right fit — for example, where someone needs clinical care we cannot provide, or where behaviour makes a group unsafe for others. If we end paid support early for reasons other than your serious breach of these terms, we will refund the sessions you have paid for but not yet received.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be excluded.

Beyond that, we are responsible only for foreseeable loss caused by our failure to take reasonable care, and our total liability in connection with our services is limited to the amount you have paid us for those services. We are not responsible for events outside our reasonable control (such as internet or Zoom outages), though we will always rearrange a session that fails for technical reasons on our side.

As a consumer, you always keep your statutory rights — nothing in these terms reduces them.

• We may update these terms from time to time; the version on this page applies, and material changes will not affect bookings already made.
• If any part of these terms is found invalid, the rest still applies.
• These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction — though if you live in Scotland or Northern Ireland you may also bring proceedings there.

Questions about these terms? Reach us through the contact form.